If lately you have been unable to meet the grueling demands of customer support in-house, why not consider outsourcing inbound customer support to Pal-Source?
We are a well-established and reputed outsourcing company, which has handled inbound customer service operations of several global organizations, across a wide range of domains over the years. Our high-tech infrastructure, presence of skilled call center professionals and usage of latest telecommunication software helps us provide prompt and efficient call center support and phone answering services 24×7 that are tailor-made for your customers.
Our Inbound Call Center Services
We have expertise in a wide range of inbound call center services, such as:
- Charge back handling services
- Consumer Response
- Customer Services
- Dealer Locaters and Referral Services
- Direct Mail /TV Response
- Directory inquiry services
- Email Management Services
- Event scheduling services
- Help Desk Solutions
- Inbound Sales
- Insurance claims processing services
- IVR Services
- Job dispatch services
- Medical Answering Services
- Online customer support services
- Order entry services
- Payment collection services
- Product recall management & Technical Information
- Real-time inventory status services
- Rebate processing services
- Registration of event participants & prospects
- Sales Lead Qualification and Closure
- Scheduling sales demos services
- Subscription services
- Technical Support
- Ticketing sales subscription services
- Toll Free Response / Toll Free Services
- Virtual Receptionist Services
- Warranty registration services
- Website Response