April 30, 2016

Inbound Call Center


If lately you have been unable to meet the grueling demands of customer support in-house, why not consider outsourcing inbound customer support to Pal-Source?

We are a well-established and reputed outsourcing company, which has handled inbound customer service operations of several global organizations, across a wide range of domains over the years. Our high-tech infrastructure, presence of skilled call center professionals and usage of latest telecommunication software helps us provide prompt and efficient call center support and phone answering services 24×7 that are tailor-made for your customers.

Our Inbound Call Center Services

We have expertise in a wide range of inbound call center services, such as:
  • Charge back handling services
  • Consumer Response
  • Customer Services
  • Dealer Locaters and Referral Services
  • Direct Mail /TV Response
  • Directory inquiry services
  • Email Management Services
  • Event scheduling services
  • Help Desk Solutions
  • Inbound Sales
  • Insurance claims processing services
  • IVR Services
  • Job dispatch services
  • Medical Answering Services
  • Online customer support services
  • Order entry services
  • Payment collection services
  • Product recall management & Technical Information
  • Real-time inventory status services
  • Rebate processing services
  • Registration of event participants & prospects
  • Sales Lead Qualification and Closure
  • Scheduling sales demos services
  • Subscription services
  • Technical Support
  • Ticketing sales subscription services
  • Toll Free Response / Toll Free Services
  • Virtual Receptionist Services
  • Warranty registration services
  • Website Response